nbajje Privacy Policy

This Privacy Policy ("Policy") applies to the nbajje.cam website and related services operated by nbajje ("we", "us", or "platform"). This policy describes in detail what information we collect when you use our platform, how we use that information, who we may share it with, and what measures we take to protect your privacy.

By using nbajje, you agree to the terms of this Privacy Policy. If you do not agree with any term of this policy, please refrain from using our platform. We reserve the right to amend this policy at any time, and any changes will be reflected by updating the date at the top of the page.

For the purpose of account registration and service delivery at nbajje, we may collect the following types of information:

1.1 Information You Provide Directly

• Full name, date of birth, and nationality
• Email address and contact details
• Documents required for identity verification (national ID, passport, etc.)
• Financial transaction details — bKash, Nagad, Rocket, Upay account numbers and bank account information
• Your chosen username and password

1.2 Automatically Collected Information

• IP address and device information (operating system, browser type)
• User activity logs on the platform — game history, bet amounts, transaction records
• Browsing data collected via cookies and similar tracking technologies
• Session duration and page visit sequence

1.3 Information Received from Third Parties

For the purpose of identity verification and fraud prevention, we may receive information from trusted third-party verification agencies. This information is used solely to ensure legal compliance.

nbajje uses your information for the following legitimate purposes:

2.1 Service Operation and Identity Verification

We use your personal information to create your account, confirm your identity, and ensure secure access to the platform. This helps us maintain a safe environment.

2.2 Processing Financial Transactions

Your payment information is used to securely complete deposit and withdrawal transactions. We never sell your financial information to third parties.

2.3 Providing Customer Support

Our 24/7 support team may access your account information to resolve issues and answer your questions. This process is fully secure and controlled.

2.4 Ensuring Responsible Gaming

By monitoring your gaming behaviour, we can identify potentially problematic patterns and provide assistance when needed. This is part of our responsible gaming policy.

2.5 Fraud and Money Laundering Prevention

We analyse transaction patterns for anti-money laundering (AML) purposes and to detect suspicious activity. This is essential for the protection of all users.

2.6 Technical Improvement and Analysis

We analyse usage data to improve platform performance, add new features, and make the user experience more convenient.

nbajje does not sell your personal information. However, in certain circumstances we may share information with the following parties:

3.1 Service Provider Partners

Information may be shared with trusted organisations that provide payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure for operational purposes. These organisations are required to comply with the terms of our privacy policy.

3.2 Legal Obligations

If we are required to disclose information pursuant to a court order, government authority directive, or legal process, we are obligated to do so. In such cases, we will endeavour to notify you in advance wherever possible.

3.3 Fraud Prevention

If fraud, money laundering, or any other illegal activity is detected, we may share relevant information with the appropriate authorities.

nbajje employs industry-standard technical and administrative measures to ensure the security of your information. Our security practices are as follows:

4.1 SSL Encryption

All communication between your browser and our servers is secured using SSL/TLS encryption technology. This means no third party can read or alter your information.

4.2 Two-Factor Authentication

Two-factor authentication is available for additional protection of your account. By enabling it, you can prevent unauthorised access to your account.

4.3 Data Storage Security

Your sensitive information is stored in an encrypted format on secure servers. Passwords are kept in hashed form — even our staff cannot read your password.

4.4 Access Controls

Only authorised staff who require access for specific work purposes can access your information. All staff receive privacy training and are bound by contract to protect data.

The nbajje website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve your browsing experience.

5.1 Essential Cookies

These cookies are essential for the core functions of the website — such as maintaining your login state, security verification, and session management. Disabling these cookies may disrupt the normal operation of the platform.

5.2 Analytics Cookies

Analytics cookies are used to understand which pages are most visited and how users navigate the platform. This data is not directly linked to your identity.

5.3 Cookie Controls

You can choose to accept or reject cookies through your browser settings. However, disabling essential cookies may prevent you from logging in to your account.

nbajje retains your information only for as long as necessary — no longer. When determining retention periods, we consider the following:

• Active accounts: All information is retained for as long as your account remains active.
• Closed accounts: Certain information may be retained for a defined period after account closure to meet legal and regulatory requirements.
• Transaction records: Financial transaction history is retained for an extended period, as this is required for legal compliance.
• Dispute resolution: If there is an ongoing dispute or investigation, the relevant information is retained until it is resolved.

Once the defined retention period ends, we securely delete your information or irreversibly anonymise it.

You have the following rights regarding your personal information, and nbajje fully respects these rights:

7.1 Right of Access

You may request from us at any time what information we hold about you. We will provide that information to you within a maximum of 30 (thirty) working days.

7.2 Right to Rectification

If any information in your account is incorrect or incomplete, you can contact us to have it corrected. Keeping accurate information up to date is important for both parties.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, where legal obligations exist, this right may be limited.

7.4 Right to Object to Processing

You may object to the processing of your information for specific purposes. We will review your request and take appropriate action.

nbajje is strictly for individuals aged 21 or older. We do not knowingly collect information from any minor.

Age is verified at the time of registration, and if a user is subsequently found to be under 21, that account will be immediately closed and all associated information will be deleted.

If you believe a minor is using our platform, please notify us immediately at [email protected].

To operate nbajje's services, your information may be processed on servers located outside Bangladesh. Where information is transferred internationally, we ensure that:

• The receiving party maintains equivalent privacy protection measures.
• SSL encryption is used during the transfer of data.
• Data processing agreements are signed with third parties.
• No authorised third party may use your information for their own personal benefit.

nbajje may update or change this Privacy Policy at any time. If significant changes are made, we will notify you in the following ways:

• The "Last Updated" date at the top of the page will be changed.
• For important changes, a notification will be sent to your registered email address.
• A notification about the changes may be displayed when you log in to the platform.

Continued use of nbajje after any changes will indicate that you have agreed to the updated policy. We therefore recommend visiting this page regularly.