nbajje — Safe Gaming

Responsible Gaming —
Keep the fun within limits

nbajje believes gaming is purely for entertainment. Use our protection tools to play safely and responsibly, and maintain your mental wellbeing.

For 21+ only

Our Promise

Why is responsible gaming important?

At nbajje we place the protection and mental wellbeing of our players at the highest priority. When online gaming goes beyond entertainment and becomes an addiction, it can cause serious harm to personal, family, and financial life. That is why we have placed the principles of responsible gaming at the centre of our platform.

Gaming should be an enjoyable experience — not an alternative source of income. When you play with clear limits, consciously and within a set budget, every session stays enjoyable. Our responsible gaming tools help you maintain that control.

If you ever feel that you are losing control over your gaming, do not delay — contact our 24/7 live chat support. Our Bengali-speaking support team is always ready to guide you in the right direction.

Quick Facts

  • Only those aged 21 or above are allowed to play
  • Set a deposit limit at any time
  • Activating self-exclusion temporarily closes your account
  • Time-out feature — take a break from 24 hours up to 30 days
  • 24/7 live chat support in Bengali
  • View detailed reports of your gaming history and spending

Protection Tools

Our responsible gaming tools

nbajje gives you full control. Use the tools below to keep your gaming experience safe.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately. To increase a limit, a 72-hour waiting period is required for your security.

Self-Exclusion

Exclude yourself from the platform temporarily or for an extended period. Once self-exclusion is activated, your account cannot be accessed before the set period ends. This can be taken as an urgent step at any time.

Time-Out Feature

Take a short break from 24 hours up to 30 days. During a time-out you will not be able to log in or place bets, but your balance will remain secure.

Gaming History and Reports

View a complete record of all your gaming activity — how long you played, how much was deposited and withdrawn. Check your account history at any time to ensure full transparency.

24/7 Support

For any concerns about gaming, contact our Bengali-speaking live chat support. Our expert team is available day and night. You can also reach us by email: [email protected]

Age Verification System

nbajje strictly ensures that only individuals aged 21 or above can open an account and play. In any case of suspicion, an account may be verified.

Warning Signs

Signs of problem gaming

When gaming goes beyond entertainment, certain signs appear. If you notice any of the following in yourself, take action immediately:

Be careful if you notice these signs

  • Feeling the urge to bet more in order to recover money that was lost
  • Trying to cut down or stop gaming but being unable to do so
  • Spending household or family money on gaming
  • Hiding your gaming from family and friends
  • Feeling restless or irritable when not gaming
  • Gaming is affecting work, studies, or relationships
  • Taking loans or facing financial pressure due to gaming

What you should do

Take the right steps

If you notice the signs above, do not panic. Follow the steps below:

  • Immediately activate self-exclusion or time-out
  • Contact our 24/7 live chat — get guidance
  • Reduce your deposit limit immediately
  • Talk openly with a trusted family member or friend
  • Seek professional mental health support if needed
  • Email [email protected] to request account closure

Age Restriction

For 21+ only

Gaming at nbajje is strictly limited to those aged 21 or above. Age is verified during account registration and any financial transaction. To prevent minors from accessing gaming platforms, we urge parents and guardians: keep parental controls active on your devices and protect your login details from children. If you have any questions about age verification, let us know via live chat.

Responsible Gaming Tips

Best practices for staying safe

Set a budget

Set a specific budget before you play — an amount whose loss will not affect your household. Never go beyond that budget.

Respect time limits

Set a time limit before each gaming session. Set an alarm and stop playing when the time is up — whether you are winning or losing.

No emotional betting

Do not play when you are angry, sad, lonely, or under stress. Play with a calm mind and in a fully aware state.

Gaming is entertainment

See gaming as a source of fun, not a source of income. Take breaks, spend time with family, and enjoy other hobbies.

Frequently Asked Questions

Questions about responsible gaming

Log in to your account and go to the "Account Settings" or "Responsible Gaming" section. There you can set daily, weekly, and monthly deposit limits separately. Reducing a limit takes effect immediately. If you need any help, contact our 24/7 live chat.

No, activating self-exclusion keeps your account balance fully secure. After the exclusion period ends, or upon request, you can withdraw your balance. During self-exclusion, only logging in and playing games will not be possible.

A time-out is a short break — from 24 hours up to 30 days. During this time you cannot access your account, but once the period ends your account is automatically reactivated. Self-exclusion is longer-term — it is used as a mandatory break to address gaming problems and cannot be lifted before the set period ends.

No. nbajje strictly allows only those aged 21 or above. People aged 18 to 20 are also not permitted to play on our platform. Any attempt to deceive the age verification process will result in the account being permanently closed.

First contact nbajje's 24/7 live chat — our Bengali-speaking team will help you right away. You can also email [email protected] to request self-exclusion or any other assistance. Various organisations in Bangladesh provide professional mental health support — consult a family member or doctor.

If you believe a family member is struggling with a gaming problem, email us directly at [email protected] or contact us via live chat. Account reviews can be carried out based on third-party requests. Most importantly, encourage the person concerned to seek professional mental health support.

Enjoy safely — with nbajje

Play responsibly, stay within your limits, and keep gaming a great entertainment experience. All our games and features are waiting for you.

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